Network Engineer

Posted August 7, 2017

Job Description

We are looking for a Network Engineer who will be responsible for monitoring and maintaining the efficient operation of the company computer systems, networks, telephone and security systems while providing support to end users.  This may include the implementation of new systems, re-configuring systems and decommissioning of existing infrastructure.  This position is the main point of contact for all desktop and IT related activities.  The person in this position must be proactive and operate with minimal supervision.

 Responsibilities:

  • Respond to customer requests for technical support for MS Office and several other software programs
  • Identify, research and resolve hardware and software issues
  • Maintain and improve all security related functions of the business – both physical and logistical
  • Document, track and monitor issues to ensure timely resolution
  • Configure, install and maintain network hardware and infrastructure
  • Track all hardware and software installations and perform semi-annual audits of both
  • Keep documentation of all network paths, hardware and passwords up to date and secure
  • Responsible for enterprise software management
  • Create and maintain user accounts and profiles
  • Manage server backups, window OS patching, software license management and implementing security procedures
  • Perform maintenance and installations which may be after business hours
  • Study existing information-processing systems to evaluate effectiveness and recommend new systems to improve production or workflow as required
  • Analyze user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations
  • Coordinate application installation and acceptance with end users and provide user assistance on application operations
  •  Prepare time and cost estimates for completing projects
  • Oversee telephone system
  • Establish and maintain effective working relationships with end users, vendors and managers

 Position Requirements:

  • Attention to detail
  • Team oriented
  • Communication skills (verbal and written)
  • Able to follow direction
  • Time management and functional alignment with other departments to minimize interruptions
  • Ability to multi-task in a fast-pace environment
  • Professional and ethical conduct and communication
  • Proactive and intrinsically motivated
  • High level of competence and several years’ experience with Exchange Server
  • High level of competence and several years’ experience with Microsoft Servers and Active Directory
  • High level of competence with PC and networking hardware
  • Ability to create infrastructure with minimal supervision
  • Experience with multi-plant servers

Minimum Requirements:

  • R – Three years’ experience supporting all facets of Microsoft Enterprise Network and Server Administration including Active Directory
  • R – Knowledge of hardware and software installation, testing and operation
  • R – Knowledge of local area network concepts and fundamentals
  • R – Experience supervising others
  • P – Several years’ experience with MSDN
  • P – Microsoft MCITP, MOS and MCSE certifications preferred
  • P – MCSE certifications in a Windows Server Infrastructure
  • P – SAP and Industrial Automation software
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